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Client Success

Manager

🏠 100% Remote Full-Time · 40 hrs/wk📍 Jupiter, FL (HQ)📂 Legal Marketing🤖 AI-Powered
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10+
Years in Legal Marketing
#1
Agency of the Year
100%
Law Firm Focused
AI
Powered Strategies

The Leading Expert in Legal Marketing


Law Firm Marketing Pros is a Jupiter, Florida-based digital marketing agency exclusively dedicated to helping law firms grow. For over a decade, we have delivered measurable results through our integrated Law Firm Client Generation System — a proven, AI-powered, data-driven approach that creates online omnipresence for our clients.

As the legal marketing landscape rapidly evolves with AI-driven search (GEO, AEO, and beyond), our team stays at the cutting edge so our clients always lead the pack.

Award-winning agency recognized for excellence in legal digital marketing
AI-powered strategies including GEO, AEO, and advanced SEO for maximum visibility
Full-service: SEO, PPC, Web Design, Social Media, Reputation Management
Expert team with diverse backgrounds in digital marketing and law
Transparent, data-backed reporting and analytics for every client
Pioneers in AI-driven automation, smart reporting, and next-gen lead generation

Your Mission as CSM


The Client Success Manager at Law Firm Marketing Pros plays a pivotal role in ensuring our clients achieve measurable success through our advanced digital marketing solutions. This position demands a driven, knowledgeable, and client-focused professional who excels in building strong relationships and delivering exceptional results in the areas of Local SEO, AI-powered search visibility, and overall online presence.

The ideal candidate possesses a deep understanding of strategies that enhance local search rankings, increase organic website traffic, and drive meaningful engagement for law firm clients. Proficiency in keyword research, content optimization, AI-driven analytics, and performance analysis is highly valued.

As AI continues to reshape how prospective clients discover and evaluate law firms — through AI-generated search results, answer engine optimization (AEO), and generative engine optimization (GEO) — the CSM plays a critical role in helping clients stay ahead of these shifts and capitalize on every emerging opportunity.

"This position is not only about managing accounts — it's about championing client success, fostering long-term partnerships, and driving sustainable digital growth through advanced AI-powered strategies within a highly competitive legal marketing landscape."

Core Responsibilities


As a CSM at Law Firm Marketing Pros, you will serve as the primary point of contact and trusted advisor for a portfolio of high-value law firm clients.

🤝

Cultivate Client Relationships

Build and nurture strong, lasting relationships with clients by developing a deep understanding of their business goals, challenges, and success metrics. Serve as their advocate within the organization to ensure their needs are consistently met.

📊

Maximize Client Success & Retention

Monitor performance metrics and campaign outcomes using advanced AI-powered reporting tools to ensure clients achieve — and exceed — their expected results. Proactively identify opportunities for optimization and present data-driven, AI-informed recommendations.

💬

Foster Loyalty Through Exceptional Service

Provide responsive, transparent, and professional communication at every stage of the client journey. Ensure clients feel supported, valued, and confident in their partnership with Law Firm Marketing Pros.

🚀

Drive Business Growth Strategically

Leverage your marketing expertise and knowledge of AI-powered tools to identify opportunities for upselling and cross-selling. Offer advanced insights including AI-driven lead generation, automation, and GEO/AEO positioning.

🔗

Collaborate Cross-Functionally

Work closely with SEO specialists, content strategists, and account management teams to align deliverables with client objectives and ensure seamless execution of all campaigns across every marketing channel.

🤖

AI, SEO & Advanced Search Trends

Stay ahead of AI-driven search developments, SEO algorithm updates, GEO, AEO, and evolving industry best practices. Demonstrate both strategic thinking and hands-on expertise with AI-powered tools for continuous performance improvements.

Are You the Right Fit?

We're looking for a self-starter who thrives in a fast-paced, AI-driven, results-focused environment

Position Requirements


Core Qualifications

Fluent in English (written and spoken)
2+ years of proven SEO experience, including advanced and AI-assisted strategies
Proven track record of driving major improvements in organic search performance
Familiarity with AI-powered marketing tools, automation platforms, and emerging search technologies (GEO, AEO)
Strong analytical skills with a data-driven approach
Strategic mindset and ability to work as part of a team
Extensive knowledge of SEO best practices and AI-driven search optimization
Excellent oral and written communication skills
Ability to multitask effectively in a fast-paced environment
Creative problem-solving skills that drive business outcomes
Bachelor's degree in a related field (preferred)
Suitable computer and reliable high-speed internet connection

Tools & Platforms

Proficiency required. Candidates must also demonstrate ability to quickly learn new AI tools as needed.

Google SuiteGoogle AnalyticsGoogle Search ConsoleSEMRushFlowTrelloSlackZoomAI Tools

Ideal Candidate Profile

Self-motivated with minimal need for supervision
Passionate about digital marketing, AI innovation, and client success
Detail-oriented with strong organizational skills
Comfortable with data interpretation and reporting
Proactive communicator who anticipates client needs
Curious and adaptable in the face of rapidly evolving AI technologies

Perks & Benefits


🏠

100% Remote

Work from the comfort of your home. No commute, no office politics — just results.

🌴

Paid Vacation & Holidays

Enjoy paid vacation and paid US holidays off throughout the year.

🎂

Your Birthday Off

We celebrate you! Enjoy a paid day off on your birthday — because your special day should be yours.

💰

Performance Bonuses

When the agency wins, so do you. We recognize strong performance with bonuses tied to company success and year-end appreciation.

📈

Career Growth

Work with an award-winning agency at the forefront of AI-powered legal digital marketing innovation.

🏆

Expert Team

Collaborate with specialists across AI-powered SEO, content strategy, web design, and advanced analytics.

⚖️

Meaningful Impact

Your work directly helps law firms grow their practices and serve more clients in need.

Position Details


FieldDetails
Position TitleClient Success Manager (CSM)
DepartmentAccount Management
Employment TypeFull-Time
Schedule40 hours/week
LocationRemote (Work From Home)
HQJupiter, Florida
IndustryLegal Digital Marketing
Experience Required2+ Years SEO / Digital Marketing
AI Tools RequiredYes — AI-powered platforms & automation
Start DateASAP
CompensationCompetitive (Based on Experience)
ApplicationGHL Application Pipeline Survey

Join the Team That's
Changing Legal Marketing


Please submit a cover letter and resume highlighting your skills, interests, and why you'd be a great fit. We look forward to hearing from you.

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